Refund Policy

Peekaboo Ardor Refund Policy

Overview

At Peekaboo Ardor, your satisfaction is our priority. We stand behind the quality of our products and are committed to making things right if something goes wrong. Please read our policy below to understand how we handle returns, replacements, and shipping issues.

 

Defective or Damaged Products

If your order arrives damaged or defective, please contact us within 7 days of delivery with clear images of the product. We’ll be happy to send a replacement or issue a full refund—whichever you prefer.

 

Items Lost in Transit

While we do our best to ensure timely delivery, delays can occur due to factors outside our control (e.g., customs or carrier issues). If your package is delayed more than 10 business days past our estimated delivery window, please reach out. We will send a replacement or provide a full refund.

 

Returns

Due to the nature of our products, we do not accept general returns for refunds. Our policy covers only defective, damaged, or lost-in-transit items. This policy helps us continue offering free worldwide shipping while maintaining fair pricing.

 

Lost or Stolen Packages

Peekaboo Ardor is not responsible for packages that are confirmed delivered to the address provided at checkout but are reported missing or stolen. We will assist by providing delivery confirmation, tracking details, and shipping carrier information so you can open an investigation with the carrier directly.

 

If you have any questions or need help with an order, please get in touch with us at yolanda@peekabooardor.com.

 

Thank you for choosing Peekaboo Ardor—where passion meets purpose